WHALEBACK

Order above €200 and enjoy complimentary standard shipping. Your next pair of Sebago is already on its way.

You can request a return within 30 days from the delivery date of your order.

Items must be unworn, unwashed, free from damage and returned with the original tag still attached.

If you have an account, you can request a return directly from the Orders section. If you checked out as a guest, you can submit your request through our dedicated Returns Portal.

Exchanges are not available. For a different size or color, return the item and place a new order.

Shop securely with major credit and debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, Klarna, Scalapay and Satispay. All transactions are processed through secure and encrypted connections.

Available payment methods may vary by country and will be shown at checkout.

Need help, want to collaborate with us, or report something?
Select the type of request and you will be guided to the correct form. This way, we can ensure your request is immediately directed to the right department. If you need assistance, you can also contact us through one of the following channels:

Write to us
Fill out our contact form for online orders or email us at customer@sebago.com.

Call us
+49 621 37909961
Monday – Saturday
9:00 AM – 7:00 PM CEST

Your purchase is protected by the legal guarantee provided under EU consumer law. Learn more about your rights and the applicable guarantee conditions.

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