Accessibility Statement

Accessibility Commitment

Sebago s.r.l. is committed to ensuring the digital accessibility of its website www.sebago.com for people with disabilities. We are constantly committed to improving the user experience for all users by applying the most widespread and updated accessibility standards.

Compliance Status

The reference guidelines for the development of the website are the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2, level AA. Currently, the website is partially compliant with the requirements of these guidelines due to some temporary technical limitations that we are actively working to resolve.

Known Limitations and Non-Accessible Content

Despite our efforts to ensure the accessibility of the entire catalog and all website pages, some temporary exceptions may occur in the following sections:

  • Text Alternatives: Some product images or promotional banners may not yet have a detailed alternative text (alt text) for screen readers.
  • Multimedia Elements: Some demonstrative or promotional videos may not include full subtitles or integrated audio descriptions.
  • Color Contrast: In certain graphical combinations of the technical data sheet or promotional labels (e.g., Bestseller, New In, or discount percentages), the contrast between the text and the background may not reach the optimal required threshold.
  • Keyboard Navigation: Some advanced interactive elements, such as complex dropdown menus or search filters in the shopping cart, may present difficulties when navigated exclusively via keyboard.

Feedback Mechanism and Contact Information

We welcome your comments and reports regarding the accessibility of our website. If you encounter digital barriers, navigation issues, or if you need to receive product information in alternative formats, please contact us:

E-mail: customer@sebago.com
Online Form: Through our "Contact Us" section
Postal Address: BasicNet S.p.A., Largo Maurizio Vitale 1, 10152 Turin, Italy.

We aim to respond to all reports and to resolve the reported issues as quickly as possible.